6z6 Privacy Policy

1 Types of Information Collected

When you create an account on the 6z6 platform and use our Services, we collect various types of personal information. This information is essential for providing our Services, ensuring security, and improving your experience.

1.1 Identity Information

During the registration process, we collect the following information:

• Full name and date of birth
• Valid email address
• Residential address (including district and division)
• National ID number (for KYC verification)

1.2 Financial Information

To process transactions, we collect details about your payment methods. This includes your bKash, Nagad, Rocket, or Upay account numbers, and your deposit and withdrawal history. We never store your bank PIN or payment app password.

1.3 Usage Information

Information collected automatically while you use the platform:

• IP address and device type
• Browser and operating system information
• Login time and session duration
• Game play history and betting activity
• Page visit patterns and navigation data

1.4 Communication Information

When you contact our customer support team via live chat, email, or any other channel, we keep a record of that conversation. This helps us provide you with better service in the future.

2 How We Collect Information

The main methods by which the 6z6 platform collects information are as follows:

2.1 Direct Collection

When you register on our platform, create an account, complete identity verification (KYC), or contact customer support, we collect information directly from you. This method requires your informed consent at every step.

2.2 Automatic Collection

When you visit our website, we automatically collect certain information using cookies, web beacons, and similar technologies. This includes your IP address, device identity, and data about your behaviour on the site.

2.3 Through Third Parties

Trusted third-party providers may share limited information with us for the purposes of identity verification, fraud prevention, and payment processing. In such cases, the third party's own privacy policy also applies.

3 Purpose of Using Information

Collected information is used only for lawful and specific purposes. 6z6 never uses your personal information for irrelevant or unauthorised purposes.

3.1 Providing and Operating Services

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Running gaming and betting services smoothly
• Providing bonuses and promotional offers

3.2 Security and Legal Compliance

• Ensuring account security and preventing fraudulent activity
• Meeting KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements
• Ensuring age verification (21+ age restriction)
• Complying with applicable legal and regulatory obligations

3.3 Customer Support and Communication

• Providing 24/7 live chat support
• Sending important account-related notifications
• Assisting with resolving technical issues
• Communication related to responsible gaming

3.4 Service Improvement

• Analysing and improving user experience
• Identifying and resolving platform technical issues
• Using data to develop new games and services
• Relevant promotional messages (with your permission only)

4 Sharing Information with Third Parties

6z6 does not sell, rent, or commercially transfer your personal information to third parties. However, in certain specific situations, sharing limited information may be necessary:

4.1 Service Providers

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and managing technical infrastructure. These providers only access the information they need and are contractually bound to uphold our privacy standards.

4.2 Game Software Providers

To ensure game fairness and operate gaming services, software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi may access limited gaming activity data.

4.3 Legal Authorities

Under court orders, lawful requests from investigative agencies, or legal obligations, we may share relevant information with the appropriate authorities. In such cases, we always follow the applicable legal procedures.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. However, in such situations we will notify you in advance and this Privacy Policy will remain in effect.

5 Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. These help improve your browsing experience and ensure the platform functions correctly.

5.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They are used for tasks such as maintaining login sessions, security verification, and saving language preferences. Without these cookies, the site will not function properly.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings and to provide a personalised experience. This includes language selection, game history, and dashboard customisation.

5.3 Analytics Cookies

We use analytics cookies to understand how the site is used and to improve our Services. The data collected is generally processed in an anonymised form.

5.4 Cookie Controls

You can control cookies by changing your browser settings. Please note, however, that disabling essential cookies may affect certain platform functions.

6 Data Storage and Security

Protecting your personal information is our top priority. We maintain industry-standard security measures that keep your data safe from unauthorised access, modification, or deletion.

6.1 Technical Safeguards

• SSL/TLS encryption used for all data transmission
• AES-256 encryption for stored data
• Firewalls and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-factor authentication (2FA) support

6.2 Organisational Safeguards

• A "need-to-know" policy for data access
• Regular security training for staff
• A rapid response plan in the event of a data breach
• Servers operated in secure data centres

6.3 Data Retention Period

We retain your personal information for as long as your account is active or as needed to provide the Services. Even after an account is closed, certain information may be retained for the period required to meet legal obligations, resolve disputes, and enforce agreements.

6.4 Notification in the Event of a Data Breach

If a security breach significantly affects your rights, we will notify you as quickly as possible in accordance with applicable law and take the necessary corrective steps.

7 Your Rights

You have certain important rights regarding your personal information. 6z6 respects these rights and helps you exercise them.

7.1 Right to Access Information

You can request a copy of the personal information we hold about you at any time. We are committed to responding to such requests within 30 days.

7.2 Right to Correct Information

If any information we hold about you is incomplete or incorrect, you can request a correction. Some information can be changed directly in your account settings; for other cases, please contact our support team.

7.3 Right to Delete Information

In certain circumstances, you can request that your information be deleted. However, some information may need to be retained to meet legal obligations or protect legitimate interests.

7.4 Right to Withdraw Consent

Where you have given consent for the processing of your information, you may withdraw that consent at any time. However, withdrawing consent will not affect the validity of any processing completed before the withdrawal.

7.5 How to Exercise Your Rights

To exercise any of the rights listed above, please contact our support team. After verifying your identity, we will process your request as quickly as possible.

8 Privacy of Minors

The 6z6 platform is operated for individuals aged 21 or older only. We do not knowingly collect personal information from minors (those under 21).

We verify age during the registration process. If we receive evidence that a minor is using our Services, we will immediately close that account and delete the associated information.

If you find out that a minor is using our platform, please let our support team know.

9 Policy Changes

We may update this privacy policy from time to time. For any changes, we will follow the steps below:

• The updated policy will be published on this page and the "Last Updated" date at the top of the page will be changed.
• For significant changes, registered users will be notified by email.
• Continuing to use the platform after changes take effect will be considered as acceptance of the new policy.

We recommend that you review this policy regularly so that you are always informed about how your information is being handled.

10 Contact Us

If you have any questions, concerns, or data-related requests about this privacy policy, please get in touch with us: